Shipping & Returns
UK Mainland orders will be sent by our nominated courier or Royal Mail. Orders will be sent the next working day, usually on a next-day delivery. Delivery times are not guaranteed and outside our control. Export orders are sent via Courier or Royal Mail and will usually take approx 7-10 days to arrive in the EU, 10-14 days for the rest of the world.
Returns and Refund Policy
If you have a problem, or are unhappy with your purchase, then please contact us. Faulty goods will be replaced or we will offer a full refund. If we have made a mistake, we'll also refund the delivery charges. We regret that we are unable to accept returns of items that have been obviously worn and/or washed. Otherwise, we accept returns of complete products, unused and in an "as new" condition, including the packaging. Electronic items (such as, but not limited to, ECU & ABS units) will not be refunded if they have been removed from the packaging.
Safe & Secure
For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. Please return all items to: The Old Brewery, Wyke Road, Gillingham, SP8 4NW
When do I get my refund once I've returned an item?
Goods are refunded within 30 days. The refund will be credited to the payment card account.